Privacy Policy

Last updated: 2024-06-09

1. Introduction

This Privacy Policy describes how Tenantoir ("we", "our", or "us") collects, uses, shares, and protects your information when you use our website, mobile application, and related services (collectively, the "Services"). This policy does not apply to third-party websites or services that may be linked from our platform.

2. Information We Collect

Personal Information: Name, email address, and other information you provide when registering or contacting us.
Payment Information: Payment details are processed securely by our external payment processor. We do not store your card or bank details. Payment processing is handled by our secure payment gateway partners.
Technical Information: IP address, browser type, device information, and usage data collected automatically when you use our Services.
Cookies: We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings.

3. How We Use Your Information

To provide and improve our Services
To process payments and transactions
To communicate with you about updates, offers, and support
To ensure security and prevent fraud
To comply with legal obligations

4. Sharing of Information

With our payment partners and secure payment gateways for transaction processing
With regulatory authorities as required by law
With service providers who assist in operating our Services (under confidentiality agreements)
We do not sell or rent your personal information to third parties

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You may access, update, or request deletion of your personal information by contacting us at contact@tenantoir.com.
You may opt out of marketing communications at any time.

8. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact & Grievance Redressal

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

Email: contact@tenantoir.com
Address: Silchar, Assam, India
GST Number: 18BLUPB3265J1ZP

We will respond to your queries within 5 business days.

11. Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.